Job Description
POSITION SUMMARY:
Provides both clinical and administrative services to NextCare clinics within the assigned service area. Position requires a working understanding of state and federal regulatory laws that govern medical practice; urgent care community standards of care and NextCare Best Practice standards.
ESSENTIAL FUNCTIONS:
Provide overall medical and clinical assistance to providers and staff of the assigned service area
Responsible, with the assistance and cooperation of Area Operations Manager and Provider Scheduler, for the scheduling of all provider shifts
Responsible for the on-boarding, training, and quality oversight, excluding annual and new hire chart audits, of all providers assigned to designated clinics
Responsible for recruitment and retention of high quality clinical providers
DETAILED ROLES AND RESPONSIBILITIES:
Works collaboratively with Senior Vice President Medical Operations, Area Operations Manager, Clinical Managers, Clinical Providers, and staff
Provides guidance and leadership pursuant to the Provider educational resources within NextCare
Support and provides input into the development of standardized clinical policies and procedures
Serves as an organizational leader in the implementation of NextCare initiatives that directly or indirectly impact the provider(s)
Provides feedback regarding the purchase of medical equipment, diagnostic service, on-site pharmacy inventory, and other appropriate
Defines and analyzes clinical metrics, including documentation errors, coding trends, and the Provider Dashboard
Defines desired outcomes, prepares the organization for change, if necessary, and manages the momentum of that change
Evaluates clinical and financial ramifications of organizational decisions and provides input and insight, assuring that NextCare is achieving the best possible outcome, cost effectively
Assists in the internal and external promotion of NextCare
Acts as a principal liaison and facilitator, with the involvement of the Senior Vice President Medical Operations, for conflicts that occur between providers or providers and other NextCare associates or management
Interfaces with customers, employers and the medical component of health plans as needed
Supports local marketing initiatives
In collaboration with the Area Operations Manager and Provider Scheduler, works to ensure that all shifts are covered with adequate medical coverage to ensure minimal wait times for patients 365 days of the year
Serves a key role in provider recruitment in collaboration with the Provider Recruiter and assists in the evaluation of provider compensation; serves as a liaison to educational institutions and residency programs
Responsible for hiring, onboarding, and termination of providers in the local area, as applicable
Provides a key role in managing and mitigating risk
PROFESSIONAL RESPONSIBILITIES:
Provides oversight to and actively implements clinical initiatives and delivery within the organization
Attends and serves, as requested, as a key member on NextCare Committees including, but not limited to, Clinical Quality & Safety committee, and special task forces and project roll-out teams as appropriate
Ensures and fosters collegial relationships with physicians providing services to NextCare Urgent Care clinics via locum tenens agreement
Serves as a medical resource to providers as well as NextCare associates
Identifies and promotes opportunities to ensure clinical and provider competence and the delivery of care in a manner that meets or exceeds community standards of care
Provides insight and feedback regarding opportunities for improvement in the delivery of clinical services; serves as a resource in the evaluation of patient or referral complaints
Identifies and provides objective feedback on emerging clinical and technical trends
Only MD and DO may be required, when requested, to act as the Laboratory Director for assigned clinics providing oversight for the technical operation and performance of the laboratory and working in cooperation with the Laboratory Services Department's Technical Consultants
May be required, when requested, to act as the Radiation Safety Officer (RSO)
Responsible for review of dosimetry reports
Monitoring and evaluation quality assurance activities relating to patient care that includes utilization reviews, risk management and peer
Manages and supports clinical protocols with measurable and predictable results/outcomes
Trains new and existing providers as necessary. Serves as a NextGen Superuser for assigned area of responsibility
Serves as the key local training mentor for providers regarding ongoing documentation and coding training, when training need is identified
Provides guidance and counseling, as needed, in support of NextCare customer service Investigate and manage responses to customer service complaints, consulting with Senior VP Medical Operations, as appropriate
Identifies and assists in the evaluation of new or emerging clinical applications
Ensures that medicine is practiced in accordance with the appropriate state Medical Practice Act as enforced by the Board of Medical Examiners; stays up to date on Board rulings and changes/ potential changes in the Medical Practice Act
Ensures compliance with state and Federal licensing requirements, as appropriate. Serves as local resource for Quality Assurance investigations, as
Ensures that all Advanced Practice Provider supervision agreements are up-to-date and in force whenever an APP is practicing. Ensures that changes to supervision due to provider turnover or other reason are coordinated with the Provider Relations Specialist in a timely manner. Monitors monthly APP chart review report and ensures supervisory state and NextCare requirements are met.
Ensures patient rights by maintaining and enforcing patient confidentiality and patient rights issues among medical staff issues
Serves as local DOT CME subject matter expert for providers and clinic Is thoroughly familiar with FMCSA and NextCare internal requirements.
Only MD or DO may be required to serve as an official "Supervising Physician" for Advanced Practice Providers in local NextCare clinics when requested
In coordination with local Clinic Managers, ensures providers meet/maintain all Employee Health requirements
May be required, when requested, to serve as controlled substance site director or pharmacy board site director
Is expected that, in addition to the above-stated duties and responsibilities, the Associate Medical Director will work as a clinical provider a minimum of 8 clinical shifts/month but no more than 12 clinical shifts/month, at an agreed-upon hourly wage, separate from the clinic management compensation. The remainder of his/her duty will be to fulfill the administrative expectations of the Associate Medical Director
Treats patients and co-workers consistent with the NextCare Mission Statement, Vision, Values and Performance
Performs other related duties as assigned or described in Company policy
ESSENTIAL SKILLS AND EXPERIENCE:
Minimum Professional Qualifications:
Graduate of an approved medical or osteopathic medical school and completion of post-graduate training in family medicine, emergency medicine or internal medicine (Physician Only)
Completion of an approved residency program in the United States (Physician Only)
Board Certified in family medicine, emergency medicine, or internal medicine (Physician Only)
Graduate of an approved Physician's Assistant or Nurse Practitioner Program (APP Only)
Previous experience in an outpatient medical clinic, Emergency Department, or urgent care
Possess an unencumbered license to practice medicine in the state of supervision
Possess a current Drug Enforcement Agency (DEA) certificate
Possess a current DOT Certified Medical Examiner certificate or be enrolled in the MedPro training with completion of certification within 90 days of course assignment date
BLS certification required
Willingness to obtain computer skills with a more comprehensive knowledge of the electronic medical record (EMR)
VALUED BUT NOT REQUIRED SKILLS AND EXPERIENCE:
Preferred Professional Qualifications:
Proven track record or understanding and support in implementing change management
Previous experience in strategic planning
Previous experience in establishing standards in risk management
Previous experience in identifying training needs and oversight in the develop of educational programs in response to those needs
Possess excellent written and verbal communication skills
Demonstrates solid decision-making and negotiating skills
Demonstrates knowledge of compliance and regulatory issues
Prior management experience with demonstration of progressive responsibility or an MBA preferred
REPORTING TO THIS POSITION:
All medical providers in the respective market
PHYSICAL DEMANDS, COGNITIVE SKILLS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the essential functions of this job, the employee is occasionally required to stand; walk; sit; lift; carry; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Critical Thinking and Cognitive Thinking Skills:
Possess the ability to apply critical thinking and cognitive reasoning skills to diagnose and treat multiple clinical presentations in an urgent care setting.
Work Environment:
While performing the essential functions of this job, the employee comes in contact with patient in a wide variety of circumstances. The employee may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
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Job Tags
Hourly pay, Locum, Local area, Immediate start, Shift work, All shifts,