Job Description

Job Title: Community Relations Director

Location: Norwalk, CT

Type: Full-Time

Salary Range: Over $100K total compensation

Department: Marketing 

Community Relations Director

Generous base salary and commission plus comprehensive benefits package!

Want to know what makes our employees eager about going to work every day? The people we serve. Being apart of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking an Internal Director of Sales (Community Relations Director) to become part of our family. We invite you to take your first step toward a rewarding career with us!

What we offer

• Competitive wages
• Flexible shifts
• Growth opportunities
• Bonus & incentive programs
• Competitive Benefits Package: including medical, dental, vision, 401K, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

The Internal Director of Sales (Community Relations Director) is responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects to the community from professional outreach activity, inquires, tours, and other sales related initiatives.

Primary Responsibilities

• Meet or exceed community sales standards
• Maintains or grows resident occupancy to maximum levels
• Works in partnership with department heads and Executive Director to conduct tours with prospects and host marketing events
• Follows up on all leads and documents accordingly
• Ensures strong first impression of the community
• Trains and engages associates in sales process to drive community and company success
• Maintains strong professional relationships and community connections

Education/Experience/Licensure/Certification

• Excellent customer service and public relations skills
• Cheerful and welcoming personality
• Keen desire to serve seniors
• Effective problem solving skills
• Creative approach to achieving goals
• Experience working with seniors and families
• Proven record identifying and developing professional referral sources and developing strong partnerships

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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