Job Description

Role – ServiceNow ITOM Developer/Lead

Location: PLANO, TX OR MCLEAN, VA (Remote)

Duration: 6+ Month

Job Description:

Must Have Experience

• Experienced in implementation of ITOM solutions using industry best practices.
• Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.
• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.
• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt. and Orchestration use cases.
• 3rd party software integrations with ServiceNow.
• Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
• MID Server management experience.
• Experience in multiple ServiceNow implementations.

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