The Denver Public Library (DPL) is hiring a Security Officer to work at Virginia Village Branch Library to help create positive experiences for library customers by maintaining a safe and secure environment for customers and staff. Responsibilities include maintaining safety and security in a public setting, knowledge of emergency procedures, safety hazards, and delegation to a team. The role requires effective use of workplace technology, ability to work in a diverse environment with constant public contact, problem-solving skills, handling stressful situations positively including trauma, mental illness, substance abuse, and unhoused populations. The candidate must demonstrate excellent interpersonal skills, cultural sensitivity, de-escalation and positive communication skills, and the ability to complete concise and grammatically correct reports. The position requires passing physical and mental fitness exams and background checks, completing Narcan, Verbal De-escalation, and Defensive Tactics training, and obtaining an unarmed security guard license issued by the City and County of Denver. Preferred qualifications include experience with Trauma Informed Care or Mental Health First Aid, a commitment to a welcoming environment for young people, one year of security or loss prevention experience, and a second language, particularly Spanish. The candidate must be available for evening or weekend shifts and flexible to work at any DPL branch. Minimum qualifications include a high school diploma or equivalent, one year of security experience, a valid Driver’s License at application, possession of an Unarmed Business Guard License at employment, and ability to obtain first aid and CPR certification within 60 days of hire. Licenses and certifications must be kept current as a condition of employment.
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